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Benchmarking & Best Practice

Benchmarking is an integral process to ensure that governments continually improve their property tax systems by obtaining information about how their system compares with other jurisdictions. IPTI has undertaken a number of international benchmarking studies to provide detailed information about what works best in particular countries to support improvement in other countries.

Effective property tax appeals systems are an important aspect of ensuring both government and taxpayers have confidence in the system. The appeal system needs to be independent, easy to access and produce a satisfactory outcome for all parties. IPTI has provided advice to various jurisdictions on how to make their property tax appeal system more effective, responsive and cost effective.

The manner in which revaluations have been undertaken is of utmost important to many jurisdictions. The audits with which IPTI has been involved, resulted in an analysis of the process and outcomes of revaluations and measuring them against internationally recognized standards. In some cases, an audit has resulted in the aware of a prestigious “IPTI Certificate” confirming that the jurisdiction concerned has met or surpassed the required standard.

Audit: IPTI was commissioned to undertake independent audits of property tax revaluations carried out in South Africa. The first IPTI audit took place in 2006 and IPTI was requested to provide similar reviews for revaluations in 2009, 2012 and 2015. IPTI has also been commissioned to provide an independent audit of revaluations in various Canadian Provinces. IPTI was requested by a firm of lawyers to carry out an independent audit of residential property tax valuations in Detroit, Michigan, USA.

Certification: IPTI was commissioned by the Property Valuation Services Corporation (PVSC) in Nova Scotia to review their policies, processes and practices in relation to property tax valuations. Having carried out a detailed review of PVSC’s operations, IPTI found that it met internationally-recognized standards and was able to award PVSC its certificate of compliance.